These Terms of Use ("Terms") govern your access to and use of https://www.suzorit.com and the public website services provided by Suzor IT, LLC ("Suzor IT," "we," "us," or "our"). By using the website, you agree to these Terms. If you do not agree, do not use the website.
If you use the website on behalf of an organization, you represent that you are authorized to act for that organization in connection with your use of the website.
Website scope and client agreements
These Terms apply only to the public website. They do not govern managed services, projects, support, software, or other work Suzor IT provides under a proposal, statement of work, service agreement, license, or other contract. If these Terms conflict with a signed client agreement, the client agreement controls the contracted services.
Informational content
Website content is provided for general business information. It is not legal, regulatory, cybersecurity, procurement, accounting, or other professional advice, and it is not an offer, guarantee, service-level commitment, or contract. Requirements and circumstances differ by organization, and any proposed scope, deliverable, timing, or outcome must be documented in the applicable written agreement.
Permitted use
You may view the website, share links to public pages, and contact us for legitimate business purposes. You may not:
- use the website in violation of law or another person’s rights;
- submit false, fraudulent, harassing, or misleading information;
- introduce malware or attempt to disrupt, overload, or bypass website controls;
- probe, scan, or test systems without our written authorization;
- scrape, copy, or use website content to train a model or build a competing product, except for ordinary search-engine indexing; or
- impersonate another person or misrepresent your affiliation or authority.
We may restrict access when we reasonably believe use violates these Terms or threatens the website, our systems, or another person.
Information and submissions you provide
You retain ownership of information you submit. You give us permission to receive, copy, use, and disclose it as reasonably necessary to respond to your request, operate the website, and perform the activities described in our Privacy Policy. You represent that you have the right to provide the information you submit.
Public website forms, email addresses, and interactive tools are not approved channels for student records, criminal-justice information, protected health information, passwords, security credentials, incident evidence, or other confidential or regulated information. Unless a signed agreement says otherwise, submitting information through the public site does not create a confidential, fiduciary, professional, or client relationship.
Support demonstrations and interactive features
Support storyboards and examples on this website are scripted illustrations of a possible workflow. They are not a live support channel and do not promise that a particular feature, response time, result, or integration will be included in a client engagement.
If an AI-assisted website feature is available, its output may be incomplete or incorrect. Do not rely on it for emergency support, legal or compliance decisions, security actions, or authorization to change a system. Confirm material information with a Suzor IT team member and the applicable written agreement.
Intellectual property
The website and its text, graphics, photographs, logos, illustrations, software, and design are owned by or licensed to Suzor IT and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive right to use the public website for its intended purpose. No other rights are granted. "Suzor IT" and associated marks may not be used without prior written permission.
Third-party links and services
The website may link to or reference products, documentation, and websites operated by other organizations. We do not control and are not responsible for their availability, content, security, terms, or privacy practices. A link does not necessarily mean that Suzor IT endorses or is affiliated with the third party.
Website availability and disclaimers
To the fullest extent permitted by law, the website is provided "as is" and "as available." We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and security. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components. Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.
Limitation of liability
To the fullest extent permitted by law, Suzor IT and its owners, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost data, revenue, profits, or opportunities, arising from or related to use of the public website. Our aggregate liability for a claim arising solely from website use will not exceed the greater of $100 or the amount you paid us specifically to use the website during the preceding twelve months.
This limitation does not alter liability or remedies established in a signed client agreement, and it applies only to the extent permitted by law.
Governing law
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles. Any dispute arising solely from these Terms or use of the public website must be brought in a state or federal court with jurisdiction in Massachusetts, unless applicable law requires otherwise.
Changes to these terms
We may update these Terms as the website or applicable requirements change. The revised Terms become effective when posted, and the "Last updated" date will show when they changed. Your continued use of the website after an update means you accept the revised Terms.
Severability and waiver
If a provision of these Terms is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver of the right to enforce it later. These Terms and our Privacy Policy are the entire agreement concerning use of the public website, subject to any separate signed agreement that applies to other services.
Contact us
Suzor IT, LLC
Offices: Orange, MA · Plymouth, NH
Email: hello@suzorit.com
Phone: (978) 633-0090