[ Case 01 · Regional K-12 district ]

East Coast · 22 buildings
Technician dressing cable bundles into patch panels during the rebuild

A 22-building Wi-Fi rebuild over one summer.

The challenge

Aging controllers, dead zones in half the classrooms, and a network that fell over every state-testing week. The only acceptable work window: the ten weeks between the last day of school and August PD.

What we did

Heat-mapped surveys in spring, hardware staged by building, and rotating crews through the summer, with a cutover checklist per building and documentation handed to the district as each one closed out.

22
buildings cut over in one summer
0
unplanned outages, first 90 days

“We came back from August PD to a network that just worked. That was new.”

District Technology Director

[ Case 02 · County sheriff’s office ]

East Coast · 140 staff

Closing a CJIS audit finding in 47 days.

The challenge

A state audit surfaced eleven findings across network segmentation, access control, and documentation gaps, with a remediation deadline and a dispatch operation that could not go down for a minute of it.

What we did

Segmented the network, rolled out MFA, rebuilt evidence storage, and rewrote the documentation in the auditor’s own framework, all in planned overnight windows, with dispatch never offline.

11 of 11
findings closed on first review
47
days from engagement to clean audit

“We needed someone who could fix it without disrupting operations. They did.”

Chief Deputy
Technician working in the municipal rack room with radio equipment and battery backup

[ Case 03 · Regional K-12 district ]

East Coast · 3 merged tenants
Suzor IT technician helping a staff member at her laptop

From shared inboxes to a real identity model.

The challenge

Three districts merged into one, and three tenants, shared logins, and a licensing bill nobody could reconcile came with it. Staff couldn’t tell which account to use; finance couldn’t tell what they were paying for.

What we did

Designed a single identity model, migrated the tenants over school breaks, retired the shared inboxes, and ran a license audit that matched every seat to a person.

$84K
annual licensing recovered
1
login per person, everywhere

“We were paying for licenses we couldn’t account for. Now the spreadsheet matches the bill.”

Director of Finance & Operations