How we work with your team

Share the IT work. Or put it with us.

Keep internal IT in the lead with co-managed support, or let Suzor manage your network and security. Add Help Desk for the staff who use it.

Suzor IT team discussing technology with school staff

Know who handles what.

We identify the systems Suzor will manage, the responsibilities your organization will retain, and how to hand work between teams. Those decisions become part of your service scope.

See Network & Security

Alongside internal IT.

Add network and security specialists where internal IT needs more capacity. Your staff keep their leadership and local knowledge.

Your team’s leadership

Your staff set priorities, make internal decisions, and direct the work you retain.

Network work off your list

Suzor takes on the monitoring and network management responsibilities you assign to us.

Assessment and response expertise

Bring in regular assessments, incident-response support, or both to complement internal skills.

Let Suzor manage your network.

Put the responsibility and day-to-day network work with Suzor. Your organization sets the direction.

We manage the systems

Our team handles ongoing network and security management, monitoring, and assessment.

You set the priorities

Your organization makes budget and policy decisions and approves planned changes.

We plan the handoff

We review your environment, establish access, and agree on responsibilities as we take over the work. Help Desk and installation projects are separate services.

Suzor IT technician helping a staff member at her laptop
Help desk · Additional ongoing support

Give staff a way to get help.

Connect with a technician over live video through the Virtual Office. Combine remote support with one to five contracted on-site days a week.

Help Desk is a separate service, with remote coverage and on-site time defined in your contract.

See our support approach

Where could your team use support?

Tell us which systems your staff manage today and which responsibilities you want Suzor to handle.

Let’s talk

We’ll discuss the problem, your current setup, and which services or project work could help.

(978) 633-0090