A defined starting point
A focused scope.
Hire us for an assessment, monitoring, or incident response. Agree on the systems and responsibilities included, with a clear boundary around the work.
Discuss a focused scopeNetwork & security
A reliable network
with a team behind it.
Slow Wi-Fi, a small team, unclear security? We’ll find the gaps, keep your network running, and respond around the clock when something breaks.
24/7Staffed monitoring
& incident response
& incident response
Guide brings our AI-assisted support tools and network insight together. Here’s how it helps our team turn alerts into action.
Guideby Suzor IT
Clear prioritiesNetwork, security, and cloud alerts form a tangled web. Related signals move together, the web straightens into rows, and three example actions emerge.
- Investigate suspicious sign-insSecurity · Incident response
- Restore the affected connectionNetwork · Technical response
- Review cloud access settingsCloud · Assessment follow-up
Does this sound familiar?
Common problems we solve.
Technology issues land on people. We help your team see what matters and decide what to do next.
“We don’t know how secure we are.”
We assess your network security so your team knows what needs attention.
See what we assess“The Wi-Fi is slow and nobody knows why.”
With a monitoring device in each building, we can pinpoint what’s slowing your staff down and tell you if it needs a fix or an upgrade.
Explore building monitoring“We don’t have the staff to keep up.”
We monitor your network 24/7, find the security and cloud gaps that matter most, and handle the fixes you approve.
See how monitoring helps“Something’s wrong and we need help now.”
We lead the technical response on site when needed, and stay through recovery.
Meet your response team
01 / Assess
Find the gaps. Set priorities.
Get a clear view of weaknesses across your network and cloud environments. We prioritize what needs attention and manage fixes within the agreed scope.
On a standard assessment schedule.
Penetration testing
Test how weaknesses in the environment could be exploited.
Vulnerability scans
Identify known vulnerabilities that need attention.
Cloud configuration reviews
Review cloud settings for security gaps and misconfigurations.
Findings
Identify vulnerabilities and configuration gaps.
Priorities
Put the most pressing findings first.
Agreed fixes
Suzor manages the remediation work in scope.
02 / Monitor
We watch every building, around the clock.
We install a physical device at each building that gives our team fast, accurate data on network health and security, so we can understand the issue and respond effectively.
A direct view into every building.
Network healthSecurity signals
At each building
Your environment
Our monitoring deviceInstalled at each building.
Availability. Performance. Security signals.
Suzor NOC / SOC
Context that matters.
Our network and security operations center connects the signals and identifies what needs attention.
Staffed monitoring 24/7
A clear next action
- NetworkReview a connection issue
Availability or performance needs attention.
- SecurityInvestigate a security alert
Review the signal and determine next steps.
Insight our team uses to respond effectively.
03 / Respond
People who take the lead.
When a network or security incident interrupts the day, your staff need more than another alert. Our team leads the technical response and stays involved through recovery and follow-up recommendations.
24/7Staffed incident responseOn-site support
Respond
We investigate the incident, coordinate the technical work, and provide on-site support as part of the response.
Recover
We support recovery and work with your staff as systems return to operation, helping them get back to their work.
Move forward
Afterwards, we explain what caused it and what to fix to make a repeat less likely.
- Suzor IT
- Technical response and recovery support
- Your team
- Internal communications
Start where you need us.
Pick one service or combine them: assessment, monitoring, or incident response. Start with what you need now and add more when you’re ready.
Support that can grow
Room to grow.
Bring regular assessments, ongoing monitoring, and incident response under one team that knows your environment. Add services as your organization’s needs change.
Plan ongoing coverageWe can work alongside your current IT team or take on network and security management fully.
Compare managed & co-managed ITQuestions worth asking.
What is Suzor’s NOC/SOC?
NOC means network operations center; SOC means security operations center. Suzor’s custom NOC/SOC serves K–12 schools and local government, putting network and security alerts in context and turning them into actionable priorities.
What is installed in each building for monitoring?
We install a physical device at each building to provide fast, accurate data on network availability, performance, and security signals. Our custom NOC/SOC turns that data into useful insight, helping our team respond quickly and effectively. Monitoring is staffed 24/7.
What do your assessments include?
Our assessments include regular penetration testing, vulnerability scans, and cloud configuration reviews. We use a standard schedule, prioritize findings, and manage fixes within the agreed scope. We can discuss the schedule and systems included in your assessment.
Are monitoring and incident response staffed 24/7?
Yes. Our network and security monitoring and incident response are staffed 24/7. The systems and services included in your engagement are agreed with your organization.
Can we purchase these services separately?
Yes. Purchase assessment, monitoring, or incident response separately, or combine them. Suzor can work alongside internal IT or take on ongoing network management.
Can you assess and monitor the platforms we already use?
Explore the integrations directory for network hardware, cloud services, and school and municipal applications. We confirm assessment and monitoring coverage for your platforms, versions, and available access before service begins.
Do you provide on-site incident support?
Yes. On-site support is part of our approach to network and security incidents. We agree on coverage and response expectations for your organization when defining the engagement.
Who leads during an incident?
Suzor leads the technical response, and your organization leads internal communications. We support recovery and provide recommendations for follow-up work.
Is help desk included?
Help desk is additional ongoing support. We discuss the people, types of requests, and coverage your organization needs when shaping the engagement. The 24/7 staffing described here applies to network and security monitoring and incident response.
Let’s talk network & security
Let’s talk about your network.
Tell us what’s slow, what worries you, and who looks after IT today. We’ll tell you where we’d start.
Let’s talk
Prefer to talk?(978) 633-0090